Sep 03

Print this Post

Help Chats

To help families better understand the tools and technologies behind virtual learning, HCPS will offer a series of virtual learning “Help Chats.” The chats include a series of prerecorded videos and LIVE question-and-answer sessions this week that will help get you from login to learning.

The prerecorded videos are available now, by going to this new playlist on HCPS’ YouTube channel.

If you’d like to skip to a particular topic, the videos are also linked here:

If after watching the videos you still have questions, then our LIVE sessions will provide a chance to get additional answers or guidance.

Three live, interactive sessions using Microsoft Teams will take place Thursday, Sept. 3, at 10 a.m., 2 p.m. and 6 p.m. The sessions will consist of HCPS experts answering questions and taking a step-by-step approach to virtual learning for all grade levels. All three sessions will be similar and no registration is required.


Note: These sessions are specifically designed for families and students who are using PowerSchool, Schoology, Microsoft Teams and HCPS-issued devices for the very first time.

To join the sessions, go to https://tinyurl.com/HCPSHelpChat at any of the following times on Thursday, Sept. 3:


  • 10 a.m. session.
  • 2 p.m. session.
  • 6 p.m. session.


If you’re new to PowerSchool, Schoology, Microsoft Teams or the HCPS-issued devices, then I hope you’ll join me on Sept. 3 for the live discussions! (If you can’t attend, no worries. Each session will be recorded for later viewing.)

For more information about HCPS’ predominantly virtual start to the 2020-21 school year, go to three places:


  1. Our Mission Forward page at https://henricoschools.us/returntoschool/
  2. Our page dedicated to virtual learning: http://blogs.henrico.k12.va.us/hlp/virtual-learning/
  3. The “how-to” video series at this new playlist on HCPS’ YouTube channel.

Permanent link to this article: https://springfieldpark.henricoschools.us/2020/09/03/help-chats/